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FAQs

How do I view the property owner contact details to make an enquiry/booking?

To access this information you will need an account. If you do not have an existing account setting one up is quick and easy. Simply select ‘sign-up’ at the top of the page and complete the form. There is NO COST attached to creating an account.

How do I make a booking?

To book a property make sure you are logged in to The Melrose Directory. Once logged in, choose a property and view the contact details for the owner of the property. You can then contact the property owner directly to discuss your requirements. Please note The Melrose Directory does not act as an agent for the property owner, its purpose is to connect property owners with holiday makers.

Do I need to pay anything to The Melrose Directory for using their website?

Commission free, no booking fee.

No – there is nothing to pay to access and use The Melrose Directory. The purpose of The Melrose Directory is to connect holiday makers with the owners of quality holidays houses. The Melrose Directory’s income comes from the property owners who advertise with us.

How do I pay for my holiday?

Payment is to the owner directly, The Melrose Directory does not take payment for the owner. If a deposit is needed, which you will be informed of, please ensure you pay it promptly to secure your holiday booking.

How do I register as a home owner and add my property?

We have put together a ‘how-to’ video to show you how easy it is to register with The Melrose Directory as a holiday home owner and how to add your property.

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